Terms of Service.

Terms of Service, Limited Liability, and Confidentiality Agreement

Last Updated: October 1st, 2025

1. Acceptance and Binding Agreement

By engaging Clear Cartel (“Company,” “we,” “us,” “our”), you (“Client”) agree to these legally binding terms. Services will not commence without explicit acceptance of this agreement.

2. High-Value Vehicle Service Acknowledgment

Client expressly acknowledges that:

  • High-end vehicle services carry inherent risks

  • Pre-existing conditions may affect outcomes

  • Factory defects may exist even in new vehicles

  • Prior detailing or repair attempts may impact results

  • Proper techniques may reveal underlying imperfections

3. Limited Liability

Client agrees that the Company’s maximum liability shall not exceed:

  • The direct cost of the specific service provided, or

  • The market value of the affected area only, or

  • The documented pre-service value of the vehicle

Clear Cartel bears no liability for:

  • Pre-existing conditions or damage

  • Factory paint or material imperfections

  • Prior service or repair damage

  • Undisclosed modifications

  • Environmental or incidental damage

  • Consequential losses or diminished value

  • Lost time, vehicle use, or third-party claims

  • Future maintenance or care issues

4. Vehicle Documentation

Before any service begins, Clear Cartel will:

  • Perform a professional multi-point inspection

  • Conduct digital photo documentation

  • Take paint thickness measurements (if applicable)

  • Complete a condition report signed by both parties

  • Require disclosure of all known vehicle issues

  • Document existing modifications

5. Service Authority and Discretion

Clear Cartel reserves the right to:

  • Refuse or terminate any service at its discretion

  • Modify techniques based on professional judgment

  • Decline requests that may risk vehicle integrity

  • Halt work if undisclosed conditions or safety issues arise

6. Confidentiality and Non-Disparagement

Both parties agree to:

  • Maintain service details as confidential

  • Resolve disputes privately before public discussion

  • Avoid any form of public disparagement

  • Pursue mediation prior to legal action

The Client agrees not to:

  • Post negative or misleading reviews without allowing Clear Cartel an opportunity to remedy the issue

  • Publish private communications or internal materials

  • Share or misrepresent service information

7. Premium Service Expectations

Client understands that:

  • Premium results require adequate time and care

  • Quality work cannot be rushed

  • Estimates may change based on real-time conditions

  • Final results depend on proper post-service care

  • Maintenance instructions provided by Clear Cartel must be followed

8. Payment and Cancellation

  • Booking deposits are non-refundable

  • Full payment is required before vehicle release

  • Cancellations must be made at least 72 hours in advance

  • Premium time slot fees may apply for short-notice changes

  • Storage fees may accrue 48 hours after completion notice

9. Legal Framework

  • This agreement is governed by California law

  • Binding arbitration is required for disputes

  • Class action waivers apply

  • Legal fees will be awarded to the prevailing party

  • Venue for any legal action shall be within California

  • A 30-day written notice is required before initiating legal action

10. Property Protection

Clear Cartel maintains:

  • Comprehensive security systems

  • Controlled facility access

  • Professional insurance coverage

  • Climate-controlled service areas

  • Secure key management procedures

11. Service Documentation

Clear Cartel reserves the right to document:

  • Vehicle condition before and after service

  • Installation or detailing process

  • Quality control procedures

  • Service verification and warranty compliance

  • Training or marketing materials (with Client consent)

12. Intellectual Property

All service methods, techniques, images, and documentation remain the exclusive property of Clear Cartel. Unauthorized use, reproduction, or distribution is prohibited.

13. Warranties and Disclaimers

  • No express warranties are provided unless stated in writing

  • Service results depend on continued proper maintenance

  • Manufacturer warranties remain valid unless otherwise noted

  • Clear Cartel provides detailed aftercare instructions to preserve results

This agreement constitutes the full understanding between Clear Cartel and the Client. No verbal modifications or side agreements will be recognized.

By proceeding with service, the Client confirms:

  • Full authority to authorize work

  • Understanding and acceptance of all terms

  • Agreement to stated limitations and responsibilities

For written inquiries or documentation requests:

📧 ClearCartelAutomotive@gmail.com